CASE STUDIES

Stroud Homes

About Stroud Homes

Stroud Homes are a licensed group of local builders, specialising in the design and construction of different types of homes. Each of the builders has years of design and construction experience, working with their clients to produce high quality and attractive homes.

Before working with Ginko IT

The operations of Stroud Homes are highly dependent on efficient IT systems. They need to closely collaborate with clients, local councils, land developers and other service providers.

Initially, Stroud Homes were working with 2 other companies to sustain their IT services both directly and remotely. This framework did not yield the focus that they needed because they felt they were being taken advantage of, overcharged and underserviced.

Challenges faced by Stroud Homes

As a result of their inefficient IT systems, Stroud Homes were experiencing the following challenges:

  • High operational costs
  • Unreliable service: slow response to client concerns and requests of service providers
  • Lack of knowledge of how their IT systems should work, and the results they should yield.

Working with Ginko IT

Stroud Homes were referred to Ginko IT through two of their Partners Databuild and Companion. Stroud Homes first decided to use Ginko IT for their data billing services. By implementing an effective data model, Ginko IT was able to simplify the billing process for Stroud Homes and identify data aspects that they weren’t receiving. Ginko IT was also able to provide an emergency response by upgrading the technology used by Stroud Homes. They implemented faster hardware solutions and took over the management of critical systems.

Because Stroud Homes are a franchisee, they had 6 separate businesses that needed to be managed at the same time.

The Outcome of Working with Ginko IT

Stroud homes were satisfied with the services offered by Ginko IT. They now enjoy a more stable IT environment, and can benefit from services that are focused on their business requirements. Ginko IT is able to respond to rapidly changing requirements, reduce costs and stabilise accounts.

Metrics

Working with Ginko has allowed Stroud Homes to achieve the following milestones.

  • Reduced hardware costs by 60% per annum
  • Reduced overall monthly expenditures by 60%
  • A hosted simplified system that adapts to the needs of the business
  • Remote access to a centralised and stable system for controlling core business functions

Why they Recommend Ginko IT

Stroud Homes highly recommends Ginko IT due to their expertise and ability to carry out the required tasks. Ginko also works closely with their clients, making them feel like they’re part of their team.

Does your business need a makeover of its IT systems?

Ginko IT can closely work with you to design and implement a more efficient system that will improve efficiency and cut on costs.

Speak to one of our technical specialists today by contacting us.